At The Dairy Mail, part of the ICDA Awards Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard personal data related to our subscribers, industry contacts, and business partners.

Scope and Commitment to Privacy

We take your privacy seriously and process personal information in accordance with applicable data protection laws. By subscribing to *The Dairy Mail* or using our services, you agree to this Privacy Policy. If you do not agree, please contact us to update or remove your details.

We reserve the right to update this policy periodically without prior notice.

For any inquiries regarding data privacy, you may contact us at hello@icda-awards.com.

Personal Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, business email, company name, job title, and business phone number.
• Company Details: Industry affiliation, areas of interest, event participation, and business postal address.
• Technical Data: IP address, website interaction, and cookies for analytics and user experience improvement.
• Payment Information: Where relevant, for event participation and subscriptions.

In some cases, we may collect sensitive information (e.g., dietary requirements for event catering) with your explicit consent.

Legal Basis for Data Processing

We process your personal information under the following legal bases:

• Legitimate Interests: To provide industry insights, updates, and relevant content through The Dairy Mail.
• Contractual Obligations: Where processing is necessary for event registrations or service agreements.
• Legal Compliance: To fulfil statutory obligations.
• Consent: When required, such as for marketing communications or sensitive data processing.

How We Use Your Information

We use your data to:

• Deliver The Dairy Mail and other communications relevant to the dairy and cheese industry.
• Manage event registrations, award programs, and industry-related activities.
• Enhance user experience through analytics and service improvements.
• Process payments (where applicable).
• Comply with legal obligations and industry regulations.

You may opt out of receiving communications at any time by following the *unsubscribe* link in our emails.

Data Storage and Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. If your company is an active participant in the ICDA Awards, we may retain data for engagement purposes. Otherwise, data will not be stored beyond ten years unless legally required.

Website Usage & Cookies

Our website uses cookies to improve functionality, track user engagement, and analyze trends. You can manage cookie preferences via your browser settings. Disabling cookies may impact website performance.

Third-Party Data Sharing

We do not sell your data. However, we may share necessary information with:

• Service Providers: IT support, payment processors, event organisers, and marketing agencies.
• Legal and Regulatory Bodies: If required by law.

We ensure that third-party partners comply with data protection laws and maintain strict confidentiality.

Security of Your Information

We implement industry-standard security measures to protect personal data from unauthorized access, loss, or misuse. However, while we take reasonable precautions, no method of electronic transmission is completely secure.

Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate information.
• Request deletion of your data, where applicable.
• Object to processing for direct marketing purposes.
• Restrict processing in certain circumstances.

To exercise these rights, please contact hello@icda-awards.com. We will process your request within one month, with possible extensions in complex cases.

Contact Us

For any questions about this Privacy Policy or how we handle personal data, contact:

The Dairy Mail (ICDA Awards)

Email: hello@icda-awards.com.

Registered Office: Teasdale & Co, 15 St Johns Street, Whitchurch SY13 1QT

Last Updated: 6 February 2025